The Department is currently experiencing a technical issue causing delays with our online application and online renewal process for those licenses expiring June 30, 2015. We encourage you to continue to make attempts to apply or renew online as most licensees have been able to complete the process after several attempts. Because of the high volume of online activity, we suggest subsequent attempts throughout the course of the day or evening.
In the event that you are not able to complete the process, we suggest other options for renewal which are to overnight your payment or to bring your payment in person to the office. Please note that any checks should be made out to the Treasurer of Virginia.
Late fees for June renewals will not apply until July 6, 2015. We are aware that some duplicate payments have been processed and we will refund those duplicates payments.
If you are able to delay your online application or you have a July renewal, we strongly suggest waiting until after the holiday weekend. Please note: the Department is closed Friday July 3, 2015.
Employers attempting to verify license renewals are encouraged to call the DHP automated telephone verification system (IVR) during this time of technical difficulty with online renewals at (804) 270-6836. This system is the most up to date means of licensure verification. The IVR system will verify those license records on the day that they have been successfully processed, and offer a fax back verification option. We appreciate your patience as our staff members resolve these online license renewal issues one licensee at a time.